This guide was recently published by Indeed and provides a great overview for successfully using and promoting yourself via video.
Place your phone in silent mode.
Video job interviews are an increasingly common part of the hiring process. These interviews can take several forms. If you have one coming up, it’s a good idea to familiarise yourself with all the variables so you can be prepared. In this guide, we’ll walk you through the types of video interviews, what you should wear, and helpful tips on body language and eye contact.
Before we get into the specifics, some aspects of a video job interview can be similar to in-person or phone interviews. As a result, the following will also be useful to you as you prepare:
Remote video interviews
Some video interviews take place outside of the potential employer’s office. In this case, you’ll be responsible for finding a quiet location with a good internet connection and a computer or laptop with a webcam. Specifically, you’ll need:
A quiet, private and well-lit place where you won’t be interrupted by other people, pets or noises. Position your webcam so that you have a neutral background that’s free from distractions. Avoid coffee shops and other communal spaces.
If you don’t have these resources already, you may want to consider the following:
In-office video interviews
Some video interviews will take place at your potential employer’s office. This may happen if you’re interviewing with someone at the company who is based in another location. In this situation, you’ll want to follow the best practices for an in-person interview: prepare beforehand, dress appropriately, arrive early and be respectful of everyone you encounter.
When you arrive at the office, you’ll typically be led to a room with all the equipment you’ll need for your video interview. Ask the person who brought you to the room to help you set up the interview and make sure everything is working before they leave. You may also want to ask them how you can find them if your audio or video connection stops working at any point.
Some interviews will be live, meaning that you might join a video conference from a link that the employer shares with you, or you might receive a call via Zoom, Skype, Google Hangouts or another video conference provider. Once connected, you’ll be able to see and speak with an interviewer on the other end.
If you’re using a personal Skype or Google account, make sure that you have a professional username and check your privacy settings. If you have any concern about whether your username is professional enough, you may want to set up a new account for your video interviews just in case.
There are times when an employer may use pre-recorded video interviews. In this format, the employer will give you instructions on how to join the interview. Instead of being connected with a person, you’ll be prompted to answer interview questions that have been pre-recorded or appear in writing on the screen. You’ll record your answer to each question and the employer will review the recording later. There is often a time limit for your answers, and you may be given more than one chance to record each answer.
The pre-recorded interview format can feel unnatural to some people, so try to imagine that you are having a live conversation. Your preparation will be especially useful in this setting—so be sure you have your answers to common interview questions ready ahead of time.
Whether your video interview is live or pre-recorded, make sure that you’ve closed other apps or windows on your computer that could interrupt the conversation or slow down the internet connection. Don’t forget to set your phone to silent before you begin the interview.
For your video interview, you should dress professionally—the same way you would for an in-person interview. Research the company culture before your interview so you have a good idea of what’s appropriate.
To look your best on camera, avoid bright colours and patterns and opt for softer colours instead. If you are wearing a tie, wear a solid colour rather than a patterned one. If you wear glasses, adjust the lighting in the room to reduce glare from the lenses.
Position the camera so that you are looking up slightly and centred on the screen. While it’s likely that the interviewer will only see your upper half, it’s still a good idea to wear professional pants or a skirt in case you need to stand up for any reason.
Eye contact is very important during an in-person interview, and you want to convey that same level of connection during a video interview. To do this, avoid the instinct to look directly at your interviewer on the screen while you’re answering a question. Instead, when you speak, you want to direct your gaze at the webcam. When you do this, your eyes are more likely to align with the interviewer’s eyes on the other end. When you’re listening, you can look back at the screen.
Throughout the interview, keep your mood upbeat and convey optimism with your body language. One way to achieve this is to have good posture. Sit in your chair with your back straight and your shoulders open. Feet can be planted on the floor and arms can rest in your lap or on the desk.
When you’re listening, nod and smile when appropriate to communicate that you’re giving them your full attention. Use hand gestures when it feels appropriate and keep your movements close to your body. Avoid fidgeting or letting your gaze drift away from the screen.
To get used to the technology and the body language of a video interview, it’s useful to do some trial video calls with friends or family members. Ask them to give you candid feedback about your appearance and eye contact. Run through it a few times until things start to feel natural.
Practising can make all the difference in your interviews. So make sure to set aside time for this in your schedule in the weeks and days leading up to your video interview—you’ll find it will help your confidence grow as you become more comfortable in front of the camera.
On the day of your interview, review this checklist as you’re setting up:
Adjust the lights in the room. If things appear dark or dim, you may want to bring in an extra desk lamp to brighten the space.
With technology, there’s always a chance things could go wrong. Here are some backup plans to have ready just in case.
If your video or audio stops working
Before the interview, ask the interviewer for a phone number where you can reach them if you experience technical difficulties. If the video cuts out, call them at that number. Ask if you can continue the interview by phone or if you can reschedule.
If noise interrupts the conversation
If noises (sirens, construction, etc.) interrupt your video interview, apologise for the interruption and ask for a few moments until the noise has subsided. You may want to mute the microphone if the noise is severe.
If someone enters the room unexpectedly
If family members, housemates or pets enter the room while you’re interviewing, apologise to the interviewer, ask for a few moments, mute your microphone and turn off your camera, and then step away to deal with the interruption. Try to ensure that the room is secure before beginning the interview again.
As with any job interview, you should conclude by thanking the interviewer for their time. Send a follow-up thank you email later that day (or the next day if your interview was in the evening). This message may help build a stronger connection with your potential employer and help you progress to the next step.